GP Launches Green Service Center in Sylhet: A Step Towards Sustainability

Sylhet, Bangladesh

Grameenphone (GP), the leading telecom provider in Bangladesh, has taken a significant step towards environmental sustainability by launching its first Green Service Center in Sylhet. This initiative aligns with GP’s broader vision of reducing carbon footprint, promoting renewable energy, and offering eco-friendly customer service.

Why a Green Service Center?

With climate change posing a global challenge, businesses are increasingly embracing sustainable practices. GP’s Green Service Center aims to:

• Reduce carbon emissions through solar-powered operations.
• Minimize electronic waste by promoting device recycling programs.
• Encourage paperless transactions, enhancing digital efficiency.

Features of the GP Green Service Center in Sylhet

 Solar-Powered Operations 
The Sylhet center is powered by solar energy, significantly cutting down reliance on traditional electricity sources. This initiative is expected to reduce power consumption by 30-40% annually.

 Eco-Friendly Infrastructure 
The facility is built with sustainable materials, including energy-efficient lighting, smart ventilation, and recyclable materials.

 Paperless Customer Support 
GP is moving towards a fully digital service model, reducing paper usage and improving efficiency. Customers can now access support through QR codes, self-service kiosks, and mobile applications.

 E-Waste Recycling Program 
The service center has introduced an e-waste disposal program, encouraging customers to recycle old phones, chargers, and batteries safely.

What Does This Mean for Customers?

GP customers in Sylhet can now enjoy faster, greener, and more efficient customer support. Key benefits include:
 Quicker Service with smart queue management.
 Lower Environmental Impact with eco-friendly practices.
 Exclusive Offers for customers participating in the e-waste recycling program.

Grameenphone’s Commitment to a Sustainable Future

Grameenphone has been actively working on various green initiatives, including:

• Network towers powered by solar energy.
• Eco-friendly SIM cards made from biodegradable materials.
• Carbon footprint reduction across all operations.

According to Jens Becker, CEO of Grameenphone, “The launch of our first Green Service Center in Sylhet reflects our commitment to sustainability and digital transformation. We aim to expand this model nationwide and inspire other industries to adopt green solutions.”

Impact on Bangladesh’s Telecom Industry

GP’s initiative sets a new benchmark for the telecom industry in Bangladesh, urging competitors to invest in eco-friendly innovations. With the government’s push towards sustainability, telecom operators are expected to adopt green technology to ensure a cleaner and greener Bangladesh.

What’s Next?

Grameenphone plans to expand its Green Service Center model to other major cities like Dhaka, Chattogram, and Rajshahi by 2026. Future plans include:
 5G-powered Smart Service Centers 
 More Solar-Powered Network Towers 
 AI-driven Customer Support Systems 

FAQs (Frequently Asked Questions)

1. What is the GP Green Service Center in Sylhet?

It is Bangladesh’s first eco-friendly telecom service center launched by Grameenphone (GP) in Sylhet, designed to provide sustainable and paperless customer service while reducing environmental impact.

2. What makes this service center eco-friendly?

The GP Green Service Center features solar power, energy-efficient infrastructure, paperless transactions, and an e-waste recycling program to promote sustainability.

3. How does the solar-powered system work?

The center is equipped with solar panels that generate electricity, reducing carbon emissions and operational costs.

4. Can customers recycle their old phones at this center?

Yes, GP has introduced an e-waste recycling program where customers can drop off old phones, chargers, and accessories for proper disposal or refurbishment.

5. Will Grameenphone launch more Green Service Centers?

Yes! GP has announced plans to expand the Green Service Center model to major cities like Dhaka, Chattogram, and Rajshahi in the coming years.

6. How does this benefit GP customers in Sylhet?

Customers will receive faster services, digital support, exclusive green offers, and contribute to Bangladesh’s sustainability goals.